Yester World
at Yesterland.com

NBA Experience
and NBA Store
at Disney Springs


(2019-2020)
NBA Experience at Disney Springs, Walt Disney World

Photo by Werner Weiss, 2019

NBA + WDI = NBA Experience.

The National Basketball Association and Walt Disney Imagineering have combined their talents to allow you to be part of the world of professional basketball.


Welcome to NBA Experience, a 44,000 square-foot, two-level destination for basketball fans and basketball players of all ages and skill levels. Everyone can feel like an NBA superstar.

This one-of-a-kind attraction is only at Yester Springs. In other words, even though it’s quite new, it’s no longer available to guests at Disney Springs.

NBA Experience at Disney Springs, Walt Disney World

Photo by Werner Weiss, 2019

Former Expo pavilion?

Before you enter, admire the outside of the building. In the backstory of Disney Springs, the current West Side was once the 1950 Springs Centennial Expo. There are still remnants of an elevated train that served the Expo. The West Side buildings were once Expo pavilions, but they’ve been updated. After all, 1950 was a long time ago.

NBA Experience at Disney Springs, Walt Disney World

Photo by Werner Weiss, 2020

Marquee above the entrance

NBA Experience at Disney Springs, Walt Disney World

Photo by Werner Weiss, 2020

Actually a huge video display

NBA Experience at Disney Springs, Walt Disney World

Photo by Werner Weiss, 2019

Drumming up business

If the high-tech video marquee above the entrance doesn’t grab your attention, perhaps a low-tech, basketball-spinning cast member will.

NBA Experience at Disney Springs, Walt Disney World

Photo by Werner Weiss, 2019

NBA Store

When you first enter, you find yourself in the NBA Store. There’s a huge selection of official NBA apparel and collectibles. It doesn’t matter what your favorite NBA team is. They’re all represented here. Don’t miss the Disney products designed specifically for NBA Experience.

NBA Experience at Disney Springs, Walt Disney World

Photo by Werner Weiss, 2019

NBA team apparel

NBA Experience at Disney Springs, Walt Disney World

Photo by Werner Weiss, 2019

Sports tumblers with Mickey Mouse playing for your favorite team

You’re not here just to shop. You’re here to experience NBA Experience. The shop is free to enter, but you need a ticket for the rest.

NBA Experience at Disney Springs, Walt Disney World

Photo by Werner Weiss, 2019

Ticket prices

Adult admission charge is $34. Or, if you added the Water Park and Sports Option to your Walt Disney World theme park ticket, you can get in with that.

According to Disney, here are some of the things you can expect:

  • A Slam Dunk Challenge, where guests can change the height of a standard 10-foot hoop to as low as seven feet to perform their own superstar moves—captured by burst photography.
  • An activity that tests shooting skills with spots on a court that light up as guests move from one location to another attempting to sink as many shots as possible in 15 seconds.
  • A way for guests to see how they stack up to some of the world’s best basketball players by measuring their vertical leap, wingspan, shooting and dribbling.
  • Personalization for various activities with guests’ names and associating the activity with their favorite NBA or WNBA teams.
  • Real-time technology to aggregate statistics of NBA and WNBA games and players for continuous updates, while leaderboards will track top NBA Experience performers throughout each day.

Your ticket lets you access everything as many times as you wish. Spend a couple of hours, or spend all day.

NBA Experience at Disney Springs, Walt Disney World

Photo by Werner Weiss, 2019

Not crowded

Along with NFL football and MLB baseball, NBA basketball is one of the three most popular spectator sports in the United States.

When it comes to being a participant, not just a spectator, basketball is king. More than 26 million Americans play basketball, according to 2012 research by the Sporting Goods Manufacturers Association (SGMA). This includes playing on organized teams and at casual pick-up games. A quarter of the players are female. Almost half are under the age of 18, but many continue to play for decades.

With this huge base, you might expect big crowds at NBA Experience. The decision makers at the NBA and Disney must have thought so too. But as you look around, there’s hardly anyone here.

Where is everyone?


NBA Experience opened in 2019 at Walt Disney World’s Disney Springs West Side—and closed after just seven months, never to reopen. How did that happen?

First, let’s go back to 1998.

DisneyQuest at Walt Disney World

Photo by Werner Weiss, 2011

DisneyQuest, as it looked in 2011

DisneyQuest, an indoor theme park, opened at Walt Disney World’s West Side at Downtown Disney (now Disney Springs) in March 1998. It was supposed to be the first of many global locations. A second DisneyQuest opened in Chicago in July 1999, but closed just two years later. Work on additional locations stopped. It was no longer possible to spread the development cost of new attractions across many locations, so the sole location remained largely unchanged from that point forward.

NBA City at Universal CityWalk Orlando

Photo by Joao Carlos Medau, 2012, via Wikimedia Commons (CC BY 2.0), edited

NBA City at Universal CityWalk Orlando

Over at Universal CityWalk in Orlando, NBA City opened in 1999, the same year that DisneyQuest opened in Chicago. NBA City was a two-level, basketball-themed dining spot, not an attraction, although it had a gift shop and an arcade.

In July 2015, Universal announced, “Several months ago, we decided not to renew the lease for NBA City so we could create an exciting, new concept for that space. We’ll announce the new concept soon and it will join all the other great experiences we’ve opened at CityWalk. NBA City closes in late August.” The concept turned out to be The Toothsome Chocolate Emporium & Savory Feast Kitchen.

The valuable NBA brand was getting a new Orlando presence. In early 2017, Disney announced that DisneyQuest would close July 3 after a run of slightly more that 19 years. Its replacement would be called NBA Experience.

NBA Experience at Disney Springs, Walt Disney World

Photo by Werner Weiss, 2018

New construction after the demolition of DisneyQuest

NBA Experience at Disney Springs, Walt Disney World

Photo, 2019 © Disney

Grand opening with NBA Commissioner Adam Silver and former Disney CEO Bob Iger, flanked by two mice

NBA Experience had its grand opening August 12, 2019.

“I want to thank Bob Iger and the Walt Disney Imagineering team for capturing the authentic NBA Experience at this landmark destination at Disney Springs,” said NBA Commissioner Adam Silver. “Disney creates memorable experiences better than anyone, and we are thrilled to share the excitement of NBA basketball with fans and Walt Disney World guests from around the world.”

The NBA Store had already opened the prior month, but the restaurant was still behind a construction wall.

There were soon reports that NBA Experience was failing to draw guests. Apparently, there was less overlap between Disney fans and NBA fans than expected. Disney Cast Members were given free admission for themselves and their guests, without counting against their admission allotment. Disney Vacation Club members could buy $19 adult and $14 child tickets.

City Works Eatery & Pour House at Disney Springs, Walt Disney World

Photo by Werner Weiss, 2020

Restaurant still under construction in January 2020

City Works Eatery & Pour House at Disney Springs, Walt Disney World

Image courtesy of City Works, 2020 / © Disney

City Works Eatery & Pour House

City Works Eatery & Pour House, serving “classic American food with brilliant twists” and 90 draft beers, finally opened February 6, 2020.

February 6 was also the date of the first death from COVID-19 in the United States. The deadly “novel coronavirus” on the other side of the world would soon be a global pandemic. The spread of the virus needed to be stopped or at least slowed down.

Along with other Disney-operated businesses at Disney Springs, NBA Experience closed “temporarily” at the end of March 16, 2020. The four theme parks at Walt Disney World had already closed a day earlier. News reports at the time suggested the closure would probably continue until the end of the month.

It took much longer. Disney Springs began a phased reopening on May 27, 2020, with various safety measures in place. City Works reopened June 10. The four theme parks reopened with limited capacity in mid-July 2020. But not NBA Experience.

With the meager attendance before the closure, there was no rush to reopen NBA Experience to see if it could now build a following.

On August 16, 2021—17 months after NBA Experience closed—Orlando Sentinel writer DeWayne Bevil reported, “NBA Experience at Disney Springs will not reopen, Walt Disney World has confirmed.” Disney had sent email to Disney Springs cast members that day. “The decision to close was made jointly with the NBA, Disney says.”

It had been two years since the grand opening of NBA Experience. It only operated seven months. Considering how much it must have cost to develop NBA Experience and all its interactive features, the financial loss must have been staggering.

City Works remains open, but the rest of the building is ready for a new tenant. How about an indoor theme park? They could call it DisneyQuest.


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Updated October 4, 2024